At JSS Bazaar, we take care to create and pack every product with attention to detail.Because several of our products can be customized specifically for individual customers, certain products are not eligible for return or replacement.Customized ProductsAny product that has been customized according to the customer's requirements is non-returnable and non-replaceable.This includes customization such as:Personalized namesPersonalized designsCustom textCustom artworkCustom specificationsOther customer-specific modificationsSize CustomizationProducts ordered with a customized size are also non-returnable and non-replaceable.Please carefully check your required dimensions before confirming a customized-size order.Before You Place a Customized OrderWe recommend carefully reviewing:Product designSize/dimensionsCustomization detailsSpelling of names/textColour/finishInstallation requirementsOnce customization has been confirmed and production has started, changes may not be possible.Damaged or Incorrect ProductsIf your order arrives damaged or you receive an incorrect product, please contact us as soon as possible with clear photographs/videos of the package and product.Our team will review the issue and assist you according to the applicable resolution.Non-Customized ProductsFor non-customized products, return or replacement eligibility may depend on the product condition and the circumstances of the request.Please contact our support team before sending any product back.Important: Products should not be returned without prior approval from JSS Bazaar.
